Welcome to Classy Shoe Store (“we,” “us,” or “our”). These Terms and Conditions govern your access to and use of our website www.classyshoestore.com and all purchases made through our store. By accessing our website or making a purchase, you agree to be bound by these Terms.

Our Commitment: At Classy Shoe Store, we combine timeless elegance with modern convenience. These terms reflect our dedication to providing you with refined footwear and exceptional service while clearly outlining our mutual responsibilities.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for users who are at least 18 years old or accessing with parental supervision. By using our site, you represent that you meet these requirements.

1.2 Intellectual Property Rights

All content on this website, including text, images, logos, and product designs, is the property of Classy Shoe Store or its licensors and is protected by intellectual property laws. You may not:

  • Reproduce, distribute, or create derivative works without our express permission
  • Use our branding or product imagery for commercial purposes
  • Reverse engineer or attempt to extract source code from our website

2. Product Information

2.1 Product Descriptions

We take care to accurately describe our footwear collections (Boots, Flats, Heels, Loafers, Oxfords, Sandals, Shoes, Sneakers & Athletic Shoes). However, please note:

  • Colors may vary slightly due to monitor settings
  • All measurements are approximate
  • Product availability is subject to change

2.2 Hygiene Considerations

For health and safety reasons, slippers cannot be returned unless defective or damaged upon arrival (see Section 5.3). All other footwear categories are returnable when conditions are met.

3. Ordering and Payment

3.1 Order Process

When you place an order, you are making an offer to purchase subject to these Terms. We reserve the right to:

  • Accept or decline orders at our discretion
  • Limit quantities purchased
  • Correct pricing errors (even after order confirmation)

3.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You agree to provide current, complete, and accurate payment information. All payments are processed securely through our PCI-compliant payment gateway.

4. Shipping and Delivery

4.1 Processing Time

Orders typically process within 1-2 business days. During peak seasons, processing may take slightly longer, and we will notify you of any significant delays.

4.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipping)
  • Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipping)

4.3 International Orders

We ship internationally except to certain Asian and remote regions. International customers are responsible for:

  • Any customs duties, taxes, or fees
  • Providing accurate delivery information
  • Complying with local import regulations

5. Returns and Exchanges

5.1 Return Policy

We offer a 15-day return window from the date of delivery. To be eligible for return:

  • Items must be unworn and in original condition
  • All original tags must be attached
  • Products must be in original packaging

5.2 Return Process

To initiate a return:

  1. Email [email protected] within 15 days of delivery
  2. Await our Return Merchandise Authorization (RMA) number
  3. Ship items to: Classy Shoe Store Returns, 1234 Carmel Street, Madera, US 93638

5.3 Refunds and Exchanges

Refunds are issued to the original payment method within 5-7 business days after we receive and inspect your return. Please note:

  • Original shipping fees are non-refundable
  • Exchanges are subject to product availability
  • We cover standard shipping for replacement items

6. User Responsibilities

6.1 Account Security

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activities that occur under your account
  • Promptly notifying us of any unauthorized use

6.2 Prohibited Conduct

You agree not to:

  • Use our website for any unlawful purpose
  • Submit false or misleading information
  • Interfere with the proper functioning of our site
  • Attempt to gain unauthorized access to our systems

7. Limitations of Liability

To the fullest extent permitted by law, Classy Shoe Store shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Errors or omissions in product descriptions
  • Delivery delays beyond our reasonable control
  • Any third-party actions related to your use of our website

Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.

8. General Provisions

8.1 Governing Law

These Terms shall be governed by the laws of the State of California, without regard to its conflict of law provisions.

8.2 Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our website after changes constitutes acceptance of the new Terms.

8.3 Contact Information

For questions about these Terms, please contact us at:

Classy Shoe Store
1234 Carmel Street
Madera, US 93638
Email: [email protected]

Thank You for Choosing Classy Shoe Store
We appreciate the opportunity to serve you. These Terms are designed to create a transparent and enjoyable shopping experience as refined as our footwear collections.